Shipping & Returns
Shipping & Returns
Fast & Reliable Shipping
At LDL SAFETY SUPPLY, we know how important it is to get your gear quickly. That’s why we process and ship all orders within 1 business day from our Washington facility.
Shipping Timeframes
- FREE Standard Shipping: 3–6 business days
- Expedited Shipping: 2–3 business days
- Express Shipping: 1–2 business days
Delivery times may vary based on location, carrier delays, or weather conditions.
Shipping Rates
We offer competitive shipping rates and ongoing free shipping promotions. Final shipping costs are calculated at checkout based on your order and location.
Order Tracking
Once your order ships, you’ll receive an email with tracking details. Use this to monitor your delivery status in real time.
International Shipping
We currently ship within the United States. International shipping may be added in the future.
Address Accuracy
Please ensure your shipping address is correct at checkout. LDL SAFETY SUPPLY is not responsible for packages delivered to incorrect addresses.
Lost or Stolen Packages
If your package is lost or stolen after delivery, please contact the shipping carrier directly to file a claim. We’ll assist as best we can, but we are not liable once delivery is confirmed.
Hassle-Free Returns – 30-Day Policy
We want you to be confident in your purchase. That’s why we offer a 30-day return policy from the date of delivery.
Eligibility for Returns
Items must be unused, in their original packaging, and include proof of purchase. To start a return, simply contact us with your order number.
Return Shipping
Buyers are responsible for return shipping costs unless the item was defective or incorrect. Once approved, we’ll provide a return address and instructions.
Damages & Issues
If your item arrives damaged or defective, contact us immediately. We’ll evaluate the issue and make it right.
Exchanges
To exchange an item, return the original and place a new order. This ensures the fastest delivery of what you need.
Refunds
After we receive and inspect your return, we’ll notify you of approval. Approved refunds will be issued to your original payment method within 10 business days.
If more than 15 business days have passed since your refund was approved, please contact us.
Need Help?
Still have questions? Reach out to us anytime through the Contact Us page. We're happy to assist.