Shipping & Returns
Fast & Reliable Shipping
At LDL SAFETY SUPPLY, we know how important it is to get your gear quickly. That’s why we process and ship all orders within 1 business day.
Shipping Timeframes
Once your order has been shipped, you can expect delivery within the following timeframes:
- FREE Standard Shipping: 3-6 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Delivery times may vary based on location, carrier delays, and unforeseen circumstances.
Shipping Rates
We offer competitive shipping rates and free shipping promotions on select orders. Final shipping costs will be calculated at checkout.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this to monitor your package’s progress.
International Shipping
We currently ship within the United States. International shipping options may be added in the future.
Address Accuracy
Please ensure that your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided at checkout.
Lost or Stolen Packages
If your package is lost or stolen after delivery, please contact the carrier directly to file a claim. We will do our best to assist you but are not responsible for lost or stolen items.
Need Assistance?
If you have any questions about your order, feel free to contact us using the Form Below.
Hassle-Free Returns – 30-Day Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us.Once your return is approved, we will provide you with the return address.
Return Shipping
Buyers are responsible for return shipping costs unless the item is defective or incorrect. If your return is accepted, we’ll send you a return shipping label and instructions on how to send your package. Items sent back without prior approval will not be accepted.
Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue and make it right.
If you have questions about your specific item, please contact us.
Exchanges
The fastest way to get what you need is to return the item you have and place a separate order for the new item once your return is approved.
Refunds
Once we’ve received and inspected your return, we will notify you of the approval status. If approved, you’ll receive a refund on your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us.